Privacy Policy

  1. Privacy:

    1. At betospin.com, safeguarding your personal information is of utmost importance to us. This Privacy Policy outlines the details of the information we gather when you utilize our services, the reasons behind collecting this information, and how we utilize the data we collect.

    2. Please be aware that this Privacy Policy is a mutual agreement between you and www.betospin.com. (referred to as 'We', 'Us', or 'Our' as appropriate). It is an integral part of www.betospin.com's Terms and Conditions.

    3. We may periodically update this Privacy Policy and will inform you of any changes by posting the revised terms on our platforms. We recommend that you review this Privacy Policy regularly.

  2. Data collection and processing methods:

    1. We have the capability to automatically gather specific data, as mentioned earlier, and obtain Personal Information about you when you provide such details through our services or other forms of communication and interaction on the www.betospin.com website. Additionally, we may receive Personal Information from online vendors and service providers, as well as customer lists that have been lawfully acquired from third-party vendors. Furthermore, we may enlist the assistance of third-party service providers to offer technical support, process your online transactions, and maintain your account. We will have access to any information you provide to these vendors, service providers, and third-party e-commerce services, and we will utilize the Personal Information in accordance with the guidelines outlined in this Privacy Policy. Any disclosure of this information to external parties will strictly adhere to the terms of this Privacy Policy. We take measures to ensure that our agreements with third-party service providers and online vendors safeguard your privacy.

  3. Data Collection:

    1. We define Personal Information (‘Personal Information’) as any information that can be used to identify an individual, including but not limited to their first and last name, date of birth, home or physical address, email address, phone number, or any other relevant details. When you visit our website, create an account, or utilize our services, you may be required to provide Personal Information. The Personal Information we gather may encompass contact information (such as telephone number), shipping details, billing information, transaction history, website usage preferences, and feedback regarding our Services. This data is stored on servers located in Germany and occasionally in other locations. As you engage with our services, our servers maintain a unique activity log that records specific administrative and traffic information, including the source IP address, access time, access date, visited web pages, language usage, software crash reports, and browser type. This information is crucial for delivering and ensuring the quality of our services. Rest assured, we do not collect Personal Information about you without your awareness.

  4. Access:

    1. You have the option to unsubscribe from receiving promotional communications by either adjusting your account settings on our websites or services, clicking the opt-out link in an email you receive from us, or contacting us directly via email or mail.

    2. Furthermore, if you need to verify the accuracy of the Personal Information we have collected about you, update your Personal Information, or file a complaint regarding our use of your Personal Information, please feel free to reach out to us. Upon request, we will either update the information you have provided to us if you can demonstrate the need for changes, or we will mark the information to prevent future use for marketing purposes. It is important to note that this Privacy Policy does not override any legal obligations we may have to retain your Personal Information.

  5. Information use:

    1. We utilize the Personal Information we gather from you for various purposes. These include delivering our Services, offering customer support, conducting necessary security and identity verification checks, processing online transactions, facilitating your participation in third-party promotions, meeting specific business requirements, and ensuring the smooth operation of our Services. In order to fulfill these purposes, we may share your Personal Information with our trusted partners, including parties with whom we have data sharing agreements.

    2. Furthermore, we may use your Personal Information to provide you with promotional offers and information about our own products and services. This allows us to expand the range of products we offer and enhance our customer service. Please note that participation in surveys or contests is entirely voluntary, and you have the choice to disclose the requested information or not. The information requested may include contact details (such as name, address, and phone number) as well as demographic information (such as zip or postal code and age).

    3. By accepting any contest prize or winnings from us, you consent to the use of your name for advertising and promotional purposes, unless prohibited by law and without any additional compensation. Unless you have opted out of receiving promotional information, we may also use your Personal Information, including your email address and phone number, to provide you with information about our products, services, and promotions. This may include other gaming products such as casino games, betting, as well as products and services from carefully selected third parties.

  6. Specific exclusions for disclosure:

    1. In certain circumstances, we may be required to disclose your Personal Information by law or if we genuinely believe that such action is necessary to: (1) comply with any legal process served on us, our websites, or the services, or in situations where we have a similar legal obligation; (2) safeguard and uphold our rights or property; or (3) take action to ensure the personal safety of the services' users or the general public. If, based on our sole judgment, we determine that you have engaged in cheating or attempted to defraud us, the company, or any other user of the services, including but not limited to manipulating games or committing payment fraud, or if we suspect you of fraudulent payment activities, such as using stolen credit cards, or any other fraudulent behavior (including chargebacks or other payment reversals) or prohibited transactions (including money laundering), we reserve the right to share this information (along with your identity) with other online gaming platforms, banks, credit card companies, relevant agencies, and appropriate authorities. (4) In order to conduct research on addiction prevention, data may be anonymized and shared with relevant institutions.

  7. Content for the use of electronic service providers:

    1. To engage in real money games on our platform, it is necessary for you to transfer funds to and receive funds from us. To facilitate these financial transactions, we may utilize third-party electronic payment systems. By agreeing to our Privacy Policy, you explicitly give consent for the collection of Personal Information required for transaction processing, which may involve the transfer of data outside your country. Rest assured, we take measures to safeguard your privacy through our agreements with payment systems.

  8. Consent for Security Review:

    1. We retain the right to perform a security review at any given time in order to authenticate the registration details you have provided and to verify your utilization of our services and financial transactions for potential violations of our Terms and Conditions and applicable laws. By utilizing our services and thereby consenting to our Terms and Conditions, you grant us permission to utilize your Personal Information and disclose it to third parties for the purpose of validating the information you provide while using our services, which may involve transferring information outside of your country if necessary. Security reviews may encompass various measures, such as obtaining a credit report and cross-referencing the information you provide with third-party databases. Furthermore, to facilitate these security reviews, you agree to furnish any requested information or documentation.

  9. Cookies:

    1. Information placed on your device

      1. When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements.

    2. Strictly necessary cookies

      1. Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.

    3. During the registration process

      1. These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms.

    4. On our website

      1. For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies:

      2. A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.

      3. A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent.

      4. ‘Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. These help us improve the way our sites work, for example, by ensuring you can find what you are looking for easily.

      5. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

    5. Flash cookies

      1. You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you to manage your preferences. To disallow flash cookies from all third-party content, go to the ‘Global Storage Settings’ panel of the Settings Manager and de-select the check box labelled ‘Allow third party flash content to store information on your computer’ and close the Settings Manager. Alternatively, you can also adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel which is also found in the Settings Manager.

      2. If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions.

      3. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

  10. Security:

    1. We acknowledge the significance of security and the methods required to safeguard data. The Personal Information provided by you is securely stored in a database that is encrypted and protected by passwords. This database is located within our secure network, which is fortified by advanced firewall software. Additionally, we take steps to ensure that our subsidiaries, agents, affiliates, and suppliers implement sufficient security measures.

  11. Protection of minors:

    1. Our Services are designed for individuals who are at least eighteen (18) years old or the legal age in their jurisdiction. By providing us with their information, individuals confirm that they are at least eighteen (18) years old or the legal age in their jurisdiction. We have implemented measures to identify and prevent minors from accessing our services, including conducting security reviews. In the event that we discover a minor has attempted to or has provided personal information through our services, we will not accept their information and will take immediate action to remove it from our records.

  12. Global transfers:

    1. The Personal Information gathered on our platforms may be stored and processed in any nation where we or our partners, suppliers, or representatives have facilities. By utilizing our services, you explicitly give your consent to the transfer of information to countries outside your own (even those that may not have sufficient privacy laws). However, we make every effort to ensure that our representatives, partners, and suppliers adhere to our privacy standards, regardless of their geographical location.

  13. Consent to Privacy Policy:

    1. By utilizing our services, you are giving your consent to our Privacy Policy. This Privacy Policy is comprehensive and exclusive, surpassing any previous versions. It is important to read this Privacy Policy alongside our Terms and Conditions and any other relevant terms posted on our platforms. We may make occasional modifications to this Privacy Policy and will inform you of these changes by posting the updated terms on our platforms. Your continued use of our services after these changes will indicate your acceptance of them. We recommend that you regularly review this Privacy Policy.

    2. Furthermore, in accordance with Article 77 of the GDPR, you have the right to file a complaint regarding the processing of your data to a supervisory authority. This right can be exercised in the Member State where you reside, work, or where an alleged infringement has taken place.