General Terms and Conditions

By accessing any part of the betOspin website ("betOspin") or creating an account on the Website, you are agreeing to comply with:

1. The General Terms and Conditions outlined on this page 

2. The Privacy Policy 

3. Specific game rules 

4. Terms and conditions related to promotions, bonuses, and special offers available on the Website from time to time. 

Collectively, the aforementioned terms and conditions are referred to as "the Terms" 

It is essential to carefully review the Terms before acceptance. If you do not consent to or agree to be bound by these Terms, refrain from opening an account or using the Website. Continued use of the Website implies acceptance of the Terms. 

 To place a bet on the Website, you will need to open an account on the website ("Your Account"). 

A player must register personally by following the on-screen instructions. 

When you open Your Account, You will be asked to provide us with personal information, including your name, date of birth, and appropriate contact details, including an address, telephone number and e-mail address ("Your Contact Details"). 

Upon creating an account on the Website, you commit to providing your legal name. We reserve the right to verify the accuracy of the information you submit. Altering this data is prohibited; however, there are instances where you can request individual changes by reaching out to Website customer support, particularly in cases of honest mistakes, etc. 

It is not allowed to transfer, sell, or use Your Account as collateral for another person. This restriction encompasses the transfer of any valuable assets, including, but not restricted to, account ownership, winnings, deposits, bets, and rights or claims associated with these assets, whether in a legal, commercial, or other context. 

If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us. 

By registering an Account on the Website you warrant that: 

1. You have attained the age of 18, or meet a higher minimum legal age as defined by the laws of the jurisdiction applicable to you. 

2. According to the laws applicable to you, you are allowed to participate in the Games offered on the Website. 

3. The details supplied when opening Your Account are correct.

4. You are not a resident of Bulgaria, Iran, Israel, Myanmar, North Korea, or the U.S.A.

5. You are the rightful owner of the money in your Account. 

6. You participate in the Games on your own behalf and not on behalf of any other person. 

7. You confirm that all funds deposited into your Account are free from any illegality, specifically not derived from unlawful activities or sources.  

8.  Participation in the Games carries the inherent risk of losing money deposited into your Account. 

9.  Providing correct and non-manipulative documentation is mandatory and violation of this rule may result in restrictions, limitation, and sanctioning of the given account.  

 You can open and use only one account on the Website. It must be under your own name. Any other accounts that you open on the website will be in a violation of our Terms and Conditions and: 

1. The related accounts or your own account may be closed. 

2. Any returns, winnings, or bonuses obtained or accumulated during the existence of the duplicate account may be confiscated from you. 

If you want to create another (new) account, please reach out to our support team. Upon opening a new account, the old account will be closed. 

Only one Account for each household, IP address and computer or device is allowed. If two or more users share the same household, IP address and computer or device we must be informed by the respective Accounts’ holders in advance. 

If you wish to participate in betting or gaming using the Website, You must deposit money into Your Account which you can then use to place bets or play games. We reserve the right to undertake basic KYC checks within a reasonable time on player deposits. 

We welcome payments in different currencies. If we receive a payment in a currency other than your Account's designated currency, it will be converted to your Account's currency using the current exchange rate. Please be aware that any associated exchange premiums are your responsibility. 

By making a deposit, you affirm that all deposits are legitimate, and you commit not to attempt their refusal or engage in any activity leading to the reversal of such payments by a third party, aiming to evade any rightful responsibilities. 

A deposit must be wagered at least once before a withdrawal can be made. It is important to be aware that if there are specific wagering requirements, these must be fulfilled prior to requesting a withdrawal. 

Your Account does not function as a bank account and, as a result, is not covered, guaranteed, endorsed, or protected by any banking insurance system. Furthermore, any funds deposited in your Account with us will not accrue any interest. 

Deposits must be made from an account, system, or credit card registered under the name of the account holder. betOspin strictly forbids deposits from third parties, such as friends, relatives, partners, spouses, or any individuals other than the account holder. The identification of third-party deposits will lead to the forfeiture of all winnings, which will be returned to www.betospin.com. The deposit sum will be reimbursed to the authorized owner of the account/credit card. If bank transfer fees are applicable for returning the funds to the rightful owner, the recipient is accountable for covering these expenses. 

You may request withdrawal of funds from Your Account at any time if: 

1. All deposits into Your Account have been verified as cleared, with no chargebacks, reversals, or cancellations. 

2. Any Checks referred to in paragraph III above have been completed. 

The weekly withdrawal limit from your account is capped at EUR 6,500 unless a larger amount has been agreed by us. 

Withdrawal of funds labeled as "Bonus," along with funds stuck in an aborted game, will not be permitted. 

 Withdrawals will be executed through the same payment method employed by the user for depositing funds into the Account balance. 

Withdrawal requests are typically handled within a period of five (5) business days. However, in certain instances, the processing duration may extend further, influenced by factors such as payment channels, supplementary account verifications, and observance of public holidays. 

You can only have one pending withdrawal (i.e. requested but not processed) at a time. 

After opening Your Account, you must not disclose (whether deliberately or accidentally) your username and password to anyone else. If you have lost or forgotten Your Account details, you may retrieve your password by clicking on the “Forgot your Password” link below the login portal. 

We will adhere to the relevant data protection laws concerning the personal information you provide to us. Your personal data will be handled in line with our Privacy Policy, accessible by clicking here. 

You are entirely responsible for maintaining the confidentiality of your password and you have sole responsibility for any and all activities that occur under your account. You remain liable for losses incurred by yourself or a third party on Your Account. 

You must notify The Company immediately of any unauthorized use or theft of Your Account or any other breach of security. If requested, you agree to provide The Company with evidence of such theft or unauthorized use. The Company will not be liable for any loss that you may incur as a result of someone else using your password, either with or without your knowledge. 

 As an integral part of your interaction with the Website, www.betospin.com may furnish you with a chat facility, moderated by us and subject to specified controls. We retain the right to assess the chat content and maintain a record of all statements made in this facility. Your utilization of the chat facility is intended for recreational and socializing purposes and is contingent upon the following guidelines. 

Statements that are abusive, defamatory, harassing, or insulting to the Website or www.betospin.com are strictly forbidden. 

Statements about www.betospin.com, the Website, or any other Internet site(s) connected to www.betospin.com must not be untrue, malicious, and/or damaging to www.betospin.com. 

You are prohibited from making sexually explicit or highly offensive statements, including expressions of bigotry, racism, hatred, or profanity. 

In the event of a breach of any of the above provisions related to the chat facility, www.betospin.com reserves the right to remove the chat room or promptly terminate your Account. Upon such termination, www.betospin.com will refund any funds in your Account, exceeding any amount owed to us at that time (if any). 

You can terminate your Account at any time. To do so, ensure all active bets are canceled, and if applicable, your balance is brought to zero. Contact the customer support of the Website to initiate the closure process. The closure of the Account will be deemed effective upon the termination of www.betospin.com. If the reason for closing the Account is associated with concerns about potential gambling addiction, you are required to inform www.betospin.com. 

www.betospin.com retains the right to close your Account, refunding the "Available to Withdrawal" balance after deducting relevant withdrawal charges. This decision is at the absolute discretion of www.betospin.com, and no obligation exists to provide a reason or prior notice. 

www.betospin.com also holds the right to annul any unused bonus amount not utilized within one month of being awarded. 

The classification of player Accounts as "bonus hunter" or "bonus abuser" is within the discretion of www.betospin.com. Upon such classification, all winnings and bonuses will be forfeited, the Account will be suspended, and payment will not be processed. 

www.betospin.com reserves the right to disable user accounts and forfeit their account balances, covering deposits and winnings, upon detection of any attempts to gain an advantage by trading information about their cards or engaging in collusive agreements with other users for unfair advantages. Such advantages include chip dumping, transferring, discussing hands during play, or making multiple uses of a single account (soft playing). Rigorous examinations of play, utilizing both manual and automated methods, are conducted by www.betospin.com, which thoroughly investigates user complaints. Furthermore, www.betospin.com proactively and randomly reviews gameplays and accounts. 

In the event of any irregularity, including suspicion of attempted money laundering or fraud, www.betospin.com retains the right to close accounts and/or report criminal or other suspicious activities associated with single or multiple accounts to the appropriate regulatory or law enforcement authorities. Balances in offending accounts will be blocked, withdrawals will be void, and deposits, as well as winnings, forfeited. 

Once www.betospin.com identifies any fraudulent, unlawful, dishonest, or improper activities (including the use of VPN, proxy, or similar services that conceal or manipulate the identification of your actual location, or placing bets, wagers, or poker play through a third party or on behalf of a third party, or participating in arbitrage strategies) on the Website, we have the authority to block the user's Account, forfeiting all Account balances without prior notification. In such instances, www.betospin.com retains the right to report fraudulent activity to relevant regulatory and law enforcement authorities, including but not limited to banks, credit card companies, and/or any individual or entity with the legal entitlement to such information, and/or to pursue legal action against the user. 

If you want to file a complaint about the Website, your initial step should be to promptly contact the Support Service to address your concern. 

www.betospin.com is committed to addressing all reported issues in a timely manner with best efforts. 

If you have any questions regarding a transaction, feel free to reach out to www.betospin.com at [email protected], providing details of the query. We will thoroughly examine any raised or contested transactions, and our decision will be conclusive. 

  www.betospin.com is not responsible for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be provided solely at the discretion of www.betospin.com. 

In the event of a casino system malfunction, all wagers are void. 

If a Game has started but is disrupted due to a system failure, www.betospin.com will reimburse the wagered amount in the Game to you by crediting it to your Account. In the event that an Account is no longer active, the reimbursement will be processed through an approved method. If you possess accumulated credit at the time the Game is disrupted, www.betospin.com will credit the monetary value of the credit to your Account. In cases where an Account is no longer existent, the reimbursement will be made to you through an approved method. 

These Terms, the Privacy Policy, the Cookies Policy, and any document explicitly mentioned in them, along with the guidelines or rules displayed on the Website, collectively form the comprehensive agreement between you and www.betospin.com regarding this website. In the event of fraud, this agreement overrides all prior or simultaneous communications and proposals, whether conveyed electronically, orally, or in writing, between you and www.betospin.com concerning this website. 

If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance. 

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. 

In the event of any disparity in textual content among language versions, the English version of the Website shall take precedence.  

The content and structure of the www.betospin.com Website pages are the property of www.betospin.com, with all rights reserved. The copyright for this website, encompassing all text, graphics, code, files, and links, is owned by www.betospin.com. Reproduction, transmission, or storage of the site, either in whole or in part, is prohibited without our written consent. Registering and using our system does not grant any rights to the intellectual property within our system. 

Links to the Website and any of its pages may not be included on any other website without the prior written consent of www.betospin.com. 

Any use or reproduction of any trade names, trademarks, logos or other creative material appearing on this website is prohibited. 

Any unauthorized use or reproduction may be prosecuted. 

You agree not to utilize any automated or manual tool to observe the pages of www.betospin.com or any content presented therein. 

By engaging in promotions, you acknowledge your commitment to adhere to these Terms and the specific terms outlined for each promotion. 

Should any promotion lack specific Promotional Terms for any reason, it will automatically be regulated by these Terms by default. 

Each distinct promotion will be accompanied by its unique set of specialized terms and conditions (referred to as the "Promotional Terms"), supplementing these overarching Terms. It is essential to review both these Terms and the relevant Promotional Terms for every competition, bonus, or promotion you intend to participate in. 

Each individual Promotion Term governing the execution of a promotion operates separately from the other Terms. If any provision is deemed inappropriate or inaccurate, the remaining Promotion Terms continue to be valid. 

Taking part in a promotion will be considered as a complete and unequivocal acceptance of the Terms, encompassing these specific Promotional Terms and any relevant conditions, with acknowledgment that our determinations are conclusive and binding in every aspect. 

www.betospin.com reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion. 

www.betospin.com reserves the right to notify users about ongoing promotions or any updates through email, SMS, chat, WhatsApp, social media, mobile phone, internet browser notifications, or mobile application. 

www.betospin.com has the right to withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion at its own discretion. 

www.betospin.com denies responsibility for any inaccurate information, whether arising from the Website, the user's equipment used in a promotion, or from human or technical errors associated with the submission of entries. 

www.betospin.com frequently provides various bonuses and incentives that are added to your Account. These bonuses on www.betospin.com encompass items like free spins, cashback, free bets, additional funds for direct play, and supplementary money granted post-deposit. Typically, bonuses come with associated wagering requirements that must be fulfilled for fund withdrawal. It is advisable to review the bonus regulations before utilization in such instances. 

The free bet's value will not be refunded as a stake. The free bet's value will not be considered in any payouts, and only the profits earned from the free bet will be added to the player's account. 

It is strictly forbidden to use any slot special features, including but not limited to the “gamble feature”, “buy bonus feature”, “buy free spins feature”, and “bonus hunt” (collecting bonuses with the intention of later opening them) during the active bonus period on the player's account. Any violation of this rule may result in the forfeiture of the active bonus and any associated winnings. 

Using bonuses to play games with accumulated benefits in the course of gameplay (Ex: Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings - in this case all winnings and bonuses will be voided. 

A bonus is awarded in the bonus balance. Once the bonus wagering conditions are fulfilled, the bonus funds are moved to the main balance and can be withdrawn at your convenience. 

Any outside bet spread combination in Roulette games that covers 24 or more (64%) of the 37 unique number spots on the table will result in voiding all winnings and bonuses. For example, betting on Red and Black, which covers 36 of the 37 possible outcomes, will lead to the voiding of all winnings and bonuses. 

The funds won using bonuses cannot be withdrawn until all bonuses are wagered. 

Additional Terms and Conditions may apply on No Deposit Bonuses.

Malfunction voids all pays and plays. www.betospin.com has a right to withdraw any winnings caused by malfunction up to the latest deposits. 

The regular playthrough condition for casino bonus funds is 30 times the received bonus amount, while for sportsbooks, it is 15 times the received bonus amount. However, this could vary for particular promotions as explicitly stated in the respective terms and conditions. 

 The wagering requirements of a bonus means the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc.) Video poker games (Jacks or Better, Aces and Faces, etc.), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most Slot games contribute 100%. These percentages can be changed from time to time so please make sure to contact the Website customer support each time to find out a certain game’s wagering contribution. 

If betOspin suspects that a player is misusing or attempting to exploit a bonus or promotion, or stands to gain unfairly from policies implemented by betOspin, the company reserves the right, at its discretion, to refuse, withhold, or revoke any bonus or promotion for that player. Additionally, betOspin may terminate the player's access to the services, the software, impose restrictions on the player's account, or suspend the account either temporarily or permanently. 

After claiming a deposit bonus, the deposited amount must be wagered three times (x3) before the balance is eligible for withdrawal. Please note that bets placed on boosted odds do not contribute toward fulfilling the wagering requirement.

Wagering requirements for bonuses will be zero when the balance is less than €0.10 (or the equivalent in your account currency). 

Games from the following casino providers are excluded from meeting the wagering requirements for the Casino bonuses: Playson, Booongo, Ka Gaming, Habanero, Leander, GMW, Concept Gaming, and Ortiz. 

Bets exceeding €/$5 per spin on Slots/Fast Games as bonus wagers are not allowed. Violation of this rule may result in the suspension of the bonus, accompanied by the removal of any associated winnings. 

The maximum bet amount allowed for wagering the bonus from a particular offer is subject to modification by the operator, and these adjustments may be implemented on an individual basis.

Before an event starts, www.betospin.com reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the user. After the event start, www.betospin.com reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance if there is a valid reason for this, such as: - a mistake in the  wording (palpable error) of the event, odds or starting time; - the user attempt to bypass www.betospin.com limits (potential payout) and risk management by placing multiple, identical or similar bets or opening multiple Accounts; - the user is getting an advantage of any public announcement or secret information he has access to that determines the outcome of the bet; - the user combines related bets; - the user is actively participating in the event, e.g. as a Player, Referee, Manager or has direct or indirect relationship with events participants; - Website suffers a technical error offering wrong odds or events; - any other valid reason duly communicated to the user upon request.  

The Website accepts bets and/or wagers for sporting events that are presented on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Basketball, Tennis, E-Sports, etc. 

www.betospin.com reserves the right to cancel all bets of an event, if there is any change regarding the venue of the event. 

The Website has the authority to void all bets in the event of significant alterations to the circumstances of an occurrence, such as changes in playing time, race distance, speed, or the number of periods, etc. 

Only one bet can be placed on an event once there is an active bonus in your BetOspin account. If we detect such activity, all winnings and bonuses will be canceled, the account will be suspended, and the payment will not be processed. 

Placing bets on opposite outcomes within the same event is strictly forbidden. Engaging in such activity may lead to account suspension, bet cancellation, or other corrective measures at the platform's discretion.

The following type of bets shall not count towards the wagering requirement: Starting price bets (SP), any type of Handicap, Draw No Bet, System bets, Under/Over bets, Odd/Even bets, Void/Cancelled/Draw bets, Cashed-Out bets, or bets placed with a Free Bet. 

Placing bets on boosted odds using bonus funds is not allowed. Such activity may lead to bet cancellation or other corrective measures at the platform's discretion.

The outcome of a market is settled once this is determined. www.betospin.com takes the right to settle the game results in case a market is not determined earlier in the game. This rule works in terms of the normal duration of the match being concluded and if no any conditions are stated in the market description on the Website. For example: Example 1: Match-winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1x2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as “normal duration”. When the game is played in Overtime (the regular time cannot determine the winner), all markets state that this is a subject to pay “include overtime” after completion of the game. If there are any penalty kicks (or other decisive moments) they’re not taken into consideration, unless another stated in the market. If the beginning of the game is delayed for whatever reasons, the event can be kept open and all bets can remain open 48 hours from the official start time. Nevertheless, www.betospin.com reserves the right to void such bets on its direction and refund the Users’ stakes back. All bets can remain open and be calculated due to the game results by the decision of www.betospin.com when the organizer continues the abandoned event within 48 hours after starting time. In case the abandoned event does not continue with the decision of the organizer within 48 hours after its starting, www.betospin.com will settle all determined markets that were completed on the pitch. In addition, www.betospin.com will cancel another and refund the stakes to players. There are exceptions to the general rule: The 48 hours rule is not supported in the Tennis games. All bets are available until the referee or official representative determines the winner. Nevertheless, there are cases in which a player retires. In this situation, all markets that are determined on the court are settled accordingly and all the rest declared void and stakes returned to players. If there are any doubts about the retirement of a player before the last point is concluded, the market of the match winner is cancelled. Nevertheless, all markets that relate to the specific sets or games that are determined, are settled accordingly. Baseball games. The 48 hours rule is supported. When two teams are playing 2 games in a row they are considered as Game 1 and Game 2 and will be settled as chronologically played with all bets valid. For the avoidance of doubt, if Team A plays Team B twice, the result of Game 1 will count for bets offered on Game 1 as originally scheduled and the result of Game 2 will count for bets offered on Game 2, as originally scheduled. The 48 hours rule is valid. (e.g. if a football match is abandoned in the second half, the markets of the first half will be settled normally). (e.g. in the example above, the markets of the second match have not decided) will be void and stakes will be refunded to customers. 

The live scoreboard information provided on www.betospin.com is intended for informational use only and does not serve as a foundation for settlement. It is the responsibility of individuals to verify the accuracy of scoreboard details before placing their bets. 

Explanation of specific Betting Types If there is at least one Scorer when the match is abandoned, all bets made on the first Goalscorer will be applied and on the last will be canceled. A player will be determined as a winner according to Goalscorer market at any time, and other players’ bets are void. Head 2 Head Bets These bets mean the prediction about taking the higher position, getting more points or results between two players. Head 2 Head bets will work if both players will do the best in the event. If two players get the same result or play out a draw, all bets will be void. Outright Bets These bets mean the prediction about taking the higher position, getting more points or results among the players (3+). Outright bets will work if all participants will actively take part in the event. If there are participants that do not take part in the event, all odds that were placed on other participants will be amended and settled with a reduction in the odds. The reduction includes the same margin applied to the missing participants. If two or more participants take the same result (play in a draw), the applicable odds will be equal to the accepted odds divided by the number of tie participants (e.g. with equal odds 2.70 and three tie participants the final odds will be: 2.70 / 3 = 0.90), unless the official representative chooses only one winner with an additional statistic criterion (e.g. assists). Booking markets These are yellow and red cards. The yellow one counts as one card and the red - two. If a player gets two yellow cards in a row that are changed into a red card, this counts as three cards. In general, a player cannot receive more than three cards. A settlement will be based on all available card data that will appear during the normal event’s playing time. The cards are shown after the final whilst won’t be considered. The cards of a player who did not take part in the game (players that have already been replaced, coaches, players on the bench who have not taken part in the game) will not be considered. Booking markets with points In general, a player cannot get over 35 points during the game. A yellow card brings 10 points, the red one is counted as 25 points, and the second yellow-red card– 25. The second yellow card for a player who leads to a red card is not counted. Corners The corners are considered for the relevant market settlement only if they have been taken. If the corner is given but not taken, it will not be counted. Intervals The period from 00:01 until the completion of the minute indicated as the end minute is stated as the first interval. To exclude doubts, the interval 1-15 min is considered the period from 00:01 to 15:00 and the interval 30-45 min is considered the period from 30:01 until the end of the First Half accordingly. The interval 75-90 min is considered the period from 75:01 to the end of Full Time. The referee on its direction considered the last time interval from the minute indicated until the end of the period. 

Bets by order and from bookmakers as well as betting agents are not permitted. Bets on events in which the bettor is participating (“participating” in this sense relates to those persons involved as a sportsperson, athlete, as an owner, trainer, or functionary of a participating club) or those which are commissioned by any person participating, are not permitted. In addition, bets on league, cup, or other events in which the respective club/organization is participating may not be placed or commissioned by those persons considered to be participating in the respective event. In the case of violation of these regulations, www.betospin.com reserves the right to refuse payment of any winnings and already invested stakes as well as to cancel any bets. www.betospin.com takes no responsibility for knowing if the user is a member of one of the mentioned groups. This means that www.betospin.com is entitled to undertake any necessary measures at any time after the user has become known as being a member of one of the mentioned groups.